Odyssey Standalone FAQ
by Brian D. Miller, Ohio State University Libraries Interlibrary Services (OSU)
Preparing to Use Odyssey:
How do I use Odyssey Standalone to make requests of other libraries?
The free Odyssey Standalone software is an electronic scanning and delivery mechanism. It allows you to send and receive documents (similar to Ariel), but it does not allow you to make and receive requests or automatically mount articles on a local server for patron retrieval like Atlas System’s full ILLiad system does. Odyssey Standalone just gets the article from one ILL office to another electronically. You still need to make your requests of other libraries through FirstSearch/WorldCat Resource Sharing, a faxed ALA form, a Lender’s ILLiad Lending Logon web page, or other accepted request method.
With whom can I send and receive documents using Odyssey Standalone?
Odyssey Standalone Version 188.8.131.52 allows you to send and receive documents with ILLiad libraries using Odyssey as well as other Odyssey Standalone locations. To get a combined list of ILLiad and Odyssey Standalone libraries, go to the OCLC Policies Directory, do an advanced search on ‘delivery method’, and look for libraries that lend via “ILLiad – Odyssey”. The list does not differentiate between ILLiad and Odyssey Standalone locations, but there are currently over 640 libraries using one or the other with whom you could send and receive documents.
Where do I go to download a free copy of Odyssey Standalone and find instructions?
If you have administrator rights for your PC (i.e. the ability to download software onto the PC), you could download Odyssey yourself. If your PC is “locked down”, you may need to consult with your IT staff in order to download Odyssey.
The instructions located at the URL above refer to Version 1.0, but they are still the same as for the current Version 184.108.40.206. When you download Odyssey Standalone, accept all defaults during the installation. Do not change any installation settings, paths, or passwords. After downloading, open Odyssey and look at the blue bar at the top of the screen. Make sure it indicates Odyssey 220.127.116.11. If the blue bar displays Odyssey 1.0, click the Help dropdown menu and choose Check For Updates. Your PC may freeze up for several minutes while the update to version 18.104.22.168 occurs.
What does it mean to ‘enable’ Odyssey?
When you open Odyssey Standalone on your computer, go to the Maintenance dropdown menu. There must be a checkmark next to ‘Server Enabled’ to turn on the receiving and sending functionality. If there is not a checkmark, click once on ‘Server Enabled’ to place a checkmark there.
What is my Odyssey IP address?
Your Odyssey IP address is the IP address of the computer onto which you have downloaded Odyssey. Odyssey requires that your computer have a static IP address: a permanent IP address assigned to your PC rather than a dynamic or temporary IP address that may change every time you connect to the Internet.
If you don’t know your computer’s IP address, go to: www.myipaddress.com
What about firewalls? What port needs to be opened?
Odyssey uses Port 7968 for receiving documents. When you download Odyssey onto a computer with Windows XP, the download process usually opens this port for you in your PC’s Windows firewall. If you have Windows XP, you can verify that port 7968 is open by doing the following:
- Go to the Windows Start button. Click Settings, Control Panel, and then Windows Firewall.
Go to the Windows Start button. Click My Computer, Control Panel, (Network and Internet Connections – if applicable) and then Windows Firewall.
- Click the Exceptions Tab. Odyssey should be listed as an exception on this tab with a checkmark next to it. If you don't see Odyssey listed on this Exceptions tab with a checkmark next to it, you can always use the "Add Port" button to specifically add Port 7968 to the Firewall exceptions list.
Note: Some libraries have additional building or campus firewalls beyond that which is on the PC. These libraries will need to work with their IT staff to open up Port 7968 on those additional firewalls. To see if you need your IT staff to help, first download and install Odyssey, follow the configuration instructions, and then ask another library on the Odyssey listserv to try and send you a test document. If the document doesn't come through, it's possible a firewall is blocking it.
How do I let others know that I am ready to receive documents via Odyssey once I’ve successfully downloaded and tested it?
The PDF document at the following address gives instructions on how to make the necessary changes in the OCLC Policies Directory:
Also, in the Email field of your OCLC Constant Data workform, include your Odyssey IP address using the format <ODYSSEY: 22.214.171.124/ILL> where 126.96.36.199 is the static IP address of your Odyssey computer. You may also include a real email address in this field so that the field looks like:
Email: firstname.lastname@example.org <ODYSSEY: 188.8.131.52/ILL>
Lending libraries will see your Odyssey address when they print out the request from FirstSearch/WorldCat Resource Sharing. It is customary for Lenders to scan the request printout as the first sheet of the document being sent.
Your PC and Scanner:
Does my computer with Odyssey on it need to be on all the time?
In order to receive articles, Odyssey must be open and enabled on your computer. Remember that other libraries may process and send requests in the evenings or on weekends - - hours beyond a 9 to 5 Monday through Friday workday. In addition, requests that you send outside of your area may be to institutions located in other time zones. You should keep Odyssey turned on all the time as a courtesy to those from whom you borrow. For security reasons, some Odyssey Standalone locations choose to password their Windows screensaver. Depending on your network environment, there may also be other ways to lock your workstation without shutting down the computer.
If another library sends me a document and my computer with Odyssey Standalone is turned off, will the sent document stay in a queue until I turn Odyssey on?
No. The Lender will be notified within minutes that ‘Sending Failed’, and they may try to contact you to inquire as to the reason. The Lender would then need to try and re-send the document again.
Does my computer and scanner have to be dedicated only to Odyssey or can it be used for other purposes?
Both the scanner and computer can be used for other purposes. Regarding the computer, just open and enable Odyssey and then minimize it to your taskbar so that it is off the screen while you work in other software applications.
The scanner can also be used for other applications on your computer. Odyssey has its own scanning interface for sending documents within Odyssey, but you can use other interfaces when using different software applications.
Can I have Ariel and Odyssey Standalone on the same computer and use one scanner for both?
Yes, you can have Ariel and Odyssey on the same computer. Both can be open all the time on the same computer to receive documents, and you can have Odyssey open when you are sending with Ariel. However, if you are using a scanner with a TWAIN driver, you must close Ariel while you are in the process of scanning with Odyssey because Ariel reserves the scanner so that Odyssey can’t “see” it. Once you've sent the document in Odyssey, you can open Ariel again and have the two open simultaneously for receiving.
Do Ariel and Odyssey Standalone “talk” to each other? Can I send articles to sites that only have Ariel?
No. Ariel documents cannot be sent to Odyssey Standalone, and Odyssey Standalone documents cannot be sent to Ariel. Using Odyssey will allow you to send and receive documents with ILLiad and Odyssey Standalone locations that may not use Ariel.
Does my scanner have to be hooked up to the computer on which I’ve downloaded Odyssey?
No, it doesn’t have to be. You can scan a document and create a multi-page TIF file at some other computer with a scanner or at a copier/scanner (multi-function device). But you’ll then need to get the TIF file to the computer with Odyssey in order to send it. Options include saving the TIF to server space shared by both PCs, saving the TIF to a flash drive and then bringing the flash drive to the Odyssey PC, or emailing the TIF as an attachment to an email account that can be accessed on the Odyssey PC. Odyssey’s Send Document screen then has an Import Image button that allows you to import the TIF file for sending.
If I’m using a scanner hooked up to the computer on which I have Odyssey Standalone, does space need to be available on a local server to hold articles as they are being sent and received?
No. When you download Odyssey onto your PC, your computer itself functions as the Odyssey server. Documents that you scan for sending and those that are sent to you are located on your computer’s C: drive in the Odyssey folder. Odyssey does not use space on your local server in order to send or receive documents. But if desired, you can choose to save documents you have scanned or received within Odyssey to your server.
How are entries made in my Odyssey Standalone Address Book?
In order to send a document, you must have an entry for the Borrower in your Odyssey Address Book. Entries can be made by one of three different ways:
- From the Odyssey screen, go to the Maintenance dropdown menu and choose Address book. Fill in the fields in the lower half of the Address Book window and click the Add button.
- From the Send Document window, click the rolodex-like card adjacent to the Borrower box. Fill in the fields in the lower half of the Address Book window and click the Add button.
- If a library has ever sent you a document, an entry was automatically entered into your Address book for that institution if one did not already exist. The Symbol field for entries created in this manner will display as UNASSIGNED. You can periodically check your Address Book for the symbol UNASSIGNED and update it to the correct OCLC symbol or other symbol used.
Once you open the Address Book, you can retrieve existing entries by using any of the Search Address Book boxes in the top half of the Window. To see all entries in the Address Book, click the Search button without filling in any of the search boxes. Double click a retrieved entry in the top right area to display the full record. Use the Save Changes or Delete buttons to edit or remove entries.
Note: When creating an entry for a library, pay particular attention to the Odyssey IP address suffix. In Borrower’s OCLC requests, ILLiad locations have their Odyssey IP address in the Verified field; Odyssey Standalone libraries have their Odyssey IP address in the Email field. The suffix is the three letter code that follows the backslash (/) at the end of the numerical IP address or DNS name. (Example: 184.108.40.206/ILL ) In your Address Book entry, the numerical IP address or DNS name should go in the Odyssey Address field; the suffix should go in the small box to the right of the Odyssey Address box. No backslash is needed. All Odyssey Standalone libraries will have ILL as their suffix; ILLiad locations may have ILL or another three-letter code.
Also, Odyssey Standalone was designed not to allow staff to add a second address book entry if an IP address or symbol is already in the address book. That was presumably meant to prevent duplicate entries. However, this poses a problem since there are some ILLiad locations that share an ILLiad server and therefore share the same numerical Odyssey IP address. For example, 220.127.116.11/AAA may be a university’s main library ILL office, and 18.104.22.168/BBB may be the university’s health sciences library. If you’ve previously created an entry for AAA, Odyssey Standalone will not allow you to add an entry for BBB because 22.214.171.124 is already used in the address book for AAA. But although you can’t *add* the new entry, you can trick Odyssey by *editing* it in. So for example, add instead an entry in your address book for library BBB that has an IP address of 126.96.36.199 (Note the incorrect 4 on the end). After you click the Add button, then retrieve the entry in your Address book, change 188.8.131.52 to 184.108.40.206 which is the correct IP and click the Save Changes button. Voila! You’ve tricked Odyssey into containing two different entries for two different symbols with the same IP. Note: be sure that you have the correct suffix for each entry.
Can I access the OCLC Policies Directory from the Odyssey Standalone Address Book?
Yes, OCLC member institutions can. On the Odyssey main screen, go to the Maintenance dropdown menu and choose Customization. Next choose System and then OCLC. Enter your OCLC symbol and OCLC Policies Directory Authorization and Password in the appropriate Key Values, and remember to click the Update Key Value button after each entry to save the information. If you close the Customization screen and then enter the Address Book from the Maintenance dropdown menu or from the Send Document screen, you’ll notice a gray “PD” button next to the Symbol line in the bottom half of the screen. Click this button to open the Policies Directory in another browser window.
Within Odyssey Standalone, what settings should I use for scanning?
From Odyssey’s ‘Send Document’ screen, Black and White (B&W) at 300 DPI is the standard setting for a proper balance of image quality and file size. Articles with important pictures or text on a color background may require the grayscale or color setting for a better quality scan. Odyssey allows you to do combined settings within the same document; so you could scan text pages of an article in B&W, switch to grayscale or color for a page with a picture or chart, and switch back again to B&W for more text pages. Try to keep the number of grayscale and color pages to a minimum because they dramatically increase your file size. Put a checkmark next to ‘Use ADF’ only if you want to use the automatic document feeder on your scanner. Put a checkmark next to ‘Duplex’ if your scanner’s ADF accommodates two-sided scanning. Check ‘Show TWAIN Dialog’ if you want to use your scanner’s interface.
What do I have to do to send a document?
On the Send Document screen, you only need to fill in the Borrower and ILL # boxes. Don’t create extra work for yourself; leave the other boxes blank (especially the Document ID box). Next scan a printout of the Borrower’s OCLC request (which has all the patron and citation information the Borrower will need) and then start scanning the article beginning with the first page. Minimize black margins and avoid scanning your fingers. The page image on the right of the Send Document screen may look fuzzy, but is not an accurate reflection of what the image will look like when it is sent. You can use the Zoom tool to focus in and see the document more clearly if you like. As long as you have made the DPI setting 300, it should be okay. When you are done scanning, click Send.
What is the difference between the Scan button and the Scan & Insert button?
The Scan button is used to begin scanning or place a scanned page after any previously scanned pages. Click this button once to begin scanning pages in your scanner’s document feeder; or if using the flatbed, click it with each successive page of an article you scan.
The Scan & Insert button places a new scanned page before any highlighted previously scanned page. So if you scan an entire article and then realize you forgot to scan the printout of the Borrower’s OCLC request, you could click the first page of the article you scanned, place the printout on the flatbed or in the ADF as appropriate, and then click Scan & Insert to have the scanned page appear before the first page of the article.
How do I import a TIF saved on my PC, in shared server space, on a flash drive, etc.?
From the Send Document window, use the Import Image button to access your PC, server space, flash drive, etc. Choose the TIF file you want to import, and then click Open.
What tools does Odyssey have to manipulate the images I’ve scanned?
In the middle of the Send Document screen, there are ten tools listed. Click on the appropriate tool to apply it in the page image on the right of the screen. Select allows you click and drag on a chosen page image in order to outline a box for further manipulation. Pan allows you to click and drag a zoomed page image left and right or up and down. Crop lets you cut out any shading, pictures, or text outside of the box outline you’ve drawn with the Select tool. Rotate allows you to turn your page images right-side up. Deskew straightens an image that may have been scanned crookedly. Best Fit displays the entire page within the page image window. Zoom allows you to focus in or move outward from a displayed page. Undo allows you to undo something you’ve done, such as crop a page. Export allows you to save a TIF that you’ve scanned (must be two pages or longer). Delete Pages lets you delete a single page that you’ve selected or all pages scanned/imported in the Send Document window.
After I click Send, how do I know if another library has received the document that I sent?
After clicking Send, look at the Today’s Items box on Odyssey Standalone’s Main tab. You will see a line that says ‘Sending.’ If the document is successfully received by the Borrower, the line will change to ‘Sent.’ If the Borrower does not receive the document (e.g. their Odyssey computer is not on, their Odyssey is not enabled, Port 7968 is not open on their firewall, etc.), the line will change to ‘Sending Failed.’ The default setting is that Odyssey makes 4 attempts to send a document with five minutes between each attempt. If Odyssey does not change the line to ‘Sent’ or ‘Sending Failed’ within a few minutes, you can usually see the change in status more quickly by clicking the Refresh button. You can adjust the number of attempts Odyssey tries to send a document as well as the number of seconds between each attempt if you go to the Maintenance dropdown menu, choose Customization, and go to System/Server/MaxSendTries and/or SendInterval. Change the Key Value field to the desired number and click the Update Key Value button to save the change.
Do I have to wait for one document to successfully send before I scan and send another?
No. After pressing Send on one document, you can immediately scan and send another.
What do I do if the Sending fails?
You could call or email the Borrower to let them know that sending via Odyssey has failed (perhaps they don’t know that their Odyssey software or their computer is turned off). You could try sending the document via Odyssey again later. You could send by another means acceptable to the Borrower (e.g. Ariel, fax, courier, postal mail, etc.).
If the Sending fails, do I need to rescan the entire document if I want to send it again via Odyssey Standalone later?
No. The file is saved on your C: drive. From the Odyssey Standalone main screen, click the Send Document button. Next, click the Import Image button at the top of the screen. You can find the document you scanned if you look in C:\odyssey\outgoing\Failed. Click the document you want and then the Open button to have it inserted into Odyssey’s Send Document screen.
Note: Odyssey does not delete TIF files in the Failed folder for you. As a good housekeeping measure, you should go to your C:\odyssey\outgoing\Failed folder on a regular basis to delete old files.
How do I know when new documents have arrived?
On the Odyssey Main screen, a line will appear called Awaiting Review. Go to the Awaiting Review tab to see the list of incoming documents. Double click an entry in the list to review the document.
Note: The Main tab will only show you Today’s Items. So if a document comes in after you’ve left for the day, you will not see an Awaiting Review line for that document on the following day. However, the document will still be in the Awaiting Review tab. It is good practice to go to the Awaiting Review tab daily to see if there are newly arrived items from the previous day.
Can I manipulate incoming documents (i.e. use crop, rotate, deskew, etc.)?
Yes. While reviewing a document, you can use any of the document tools.
What can I do with the document that I’ve received?
With the buttons at the top of the Review Document screen, you can Print the document, Convert it from a TIF to a PDF, Move the document as a TIF, or Delete it.
If you receive an incomplete document from a Lender, you can use the Hold button to put the TIF in a Hold queue. Then notify the Lender by phone or email that a page is missing or illegible. When the Lender sends the corrected pages, they will go into Awaiting Review where you can use the Attach button to insert them into the document in the Hold queue. Use the print, convert, move, or delete buttons as appropriate to finish.
Where does Odyssey actually save incoming documents?
When a TIF file first arrives, it is saved in the C:\odyssey\incoming folder. When you use the Convert button, the new PDF file is saved in C:\odyssey\complete, and the TIF file in the Incoming folder is deleted. From the Odyssey screen, you can go to the File dropdown menu and choose Show Completed Folder to go directly to the folder containing the PDF files you’ve created. If you use the Move command to keep the document as a TIF, it is also placed in the Completed folder.
Note: If you go to the Maintenance dropdown menu, choose Customization, and then go to System/Paths/CompletedPath, you could change or customize the path in order to have documents saved elsewhere on your C:\ drive, on server space, etc.
Will Odyssey delete PDFs or TIFs from my Completed or Incoming folders after a given amount of time?
Odyssey will delete a TIF document in the Incoming folder when you convert it to a PDF in the Completed folder, but Odyssey will not auto-delete PDF or TIF files from the folders on its own at regular intervals. As a good housekeeping measure, you should go to your C:\odyssey\incoming folder, your C:\odyssey\complete folder, and your C:\odyssey\outgoing\Failed folder on a regular basis to delete old files.
What happens to the TIF document if I print it?
The TIF document remains in your C:\odyssey\incoming folder until you close Odyssey. Before exiting, you can go to the Maintenance dropdown menu and choose Reprint to print a document you just printed. You can also open the TIF document from your C:\odyssey\incoming folder to print it from there. But once you close Odyssey, the TIF is deleted.
How does Odyssey name files?
Incoming and outgoing files are named consecutively. So for example, the first document you send or receive will be 1, the second document you send or receive will be 2, the third document you send or receive will be 3, etc. If you would like to rename documents that you have converted to a PDF with a more meaningful file name (i.e. by the ILL#, patron’s name, article author/title, etc.), go to C:\odyssey\complete, right click on the document, and choose Rename to type a new file name.
How do I create a coversheet and have it automatically added to incoming documents?
- Use any word processing application to create a coversheet with your library, department, and/or copyright notice information. Then print it out. Here is sample text for a copyright notice:
- In Odyssey Standalone, click the Send Document icon. Set your Settings for B&W with a 300 DPI. Click so there is a checkmark next to Use ADF if you are using the document feeder to scan your coversheet. Then click the Scan button. Odyssey does not allow one to use the Export button unless two or more pages have been scanned. So scan a second page and then delete that page in order to get the Export button to show and not be grayed out. In the Document section of the screen, use the Export button to save the TIF coversheet in the C:\odyssey folder on your computer. Give it the name: coversheet.TIF
- On the Odyssey main menu, go to the Maintenance dropdown menu and choose Customization. Double click Processing and then General. Click once on IncludeCoverSheet. On the right side of the screen, make sure the Key Value is marked Yes. If it is not, change it to Yes and click the Update Key Value button.
- When you next open any received documents from the Awaiting Review tab, click the Convert to PDF button in order to both convert the file to PDF and have the coversheet automatically attached as the first page.
*****US Copyright Notice*****
No further reproduction or distribution of this copy is permitted by electronic transmission or any other means.
Section 108: United States [Title 17, United States Code] governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the reproduction is not to be used for any purpose other than private study, scholarship, or research. If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that use may be liable for copyright infringement.
This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
Can I customize Odyssey so that all incoming documents are automatically converted to a PDF?
Yes. From the Maintenance dropdown menu, go to Default Action and change the setting to Automatic Convert to PDF (or whichever action you want Odyssey to perform for all incoming documents). Keep in mind that you will not be able to crop, rotate, deskew, etc any incoming TIFs since Odyssey will automatically convert them to PDFs and place the file in your C:\odyssey\complete folder. You will also need to remember to go to the Completed folder regularly and check for new documents so that you can deliver them to your patron(s).
You can also customize Odyssey to perform an action for documents coming from a specific institution. Open the Odyssey Address Book and retrieve the entry for a specific library. Change the Override Default dropdown menu to whichever action you want Odyssey to perform when a document arrives from that specific library.
Can I use Odyssey Standalone for local document delivery?
Odyssey Standalone is a scanning and delivery application that creates a TIF document and sends it from one workstation to another. Odyssey Standalone does not send documents directly to patrons or post it to a server for retrieval like the full ILLiad system does. When your computer with Odyssey on it receives a document, you can choose to print it, save it, delete it, or convert the TIF document to a PDF. You must then decide how you want to deliver it to your patron. Some locations use their university or office email account to send the TIF or PDF as an email attachment to their patron. Other libraries using Ariel’s Patron Delivery feature import the document and send it to their patron via email or post it to a Web or FTP server for retrieval by patrons. And other libraries that have Prospero (http://bones.med.ohio-state.edu/prospero/) can mount articles to a server and notify patrons via email to go to a certain URL to pick them up.
Who can I contact if I have questions, need assistance, or want to test sending/receiving documents?
You can subscribe to the Odyssey listserv in order to post questions, get answers from other Odyssey users, respond to other people’s inquiries, find test partners, or search the listserv archives. To subscribe, go to: http://iris.atlas-sys.com/mailman/listinfo/odyssey-l
Once you’ve installed the Odyssey Standalone software, you can also test receiving documents by going to the Odyssey Automated Test Interface at http://www.atlas-sys.com/products/odyssey/test/. Enter your IP address with the suffix (e.g. 220.127.116.11/ILL) and click the Send button. If the test is successful, the web site will display a Received message and a test document will arrive in your Odyssey Standalone’s Awaiting Review tab. If unsuccessful, you will not receive a document and the web site will give you an error message with troubleshooting advice.
Atlas Systems also maintains a web site to get more community information and support for Odyssey. Visit the Atlas Community Portal at: http://www.atlas-sys.com/community/. On the left side of the page, visit the Odyssey Discussion Boards.
There is also a new community within OCLC’s Web Junction community portal for discussing Odyssey Standalone topics. An RSS link is available to keep track of any new content. Sign up at: http://resourcesharing.webjunction.org/odyssey_stand_alone
How do I keep track of statistics when using Odyssey Standalone?
In the Item History section of the Main tab, the Odyssey software displays statistics on items sent and received for the current month, the preceding month, the current year, and the preceding year. Be aware that Items Sent includes all attempts to send a document, whether or not the attempt was successful.
How do I delete entries from Odyssey’s Sending Failed tab?
Although you can delete TIF files from the C:\odyssey\outgoing\Failed folder, you cannot delete listed entries from Odyssey’s Sending Failed tab screen.
What is the Messages icon on the Odyssey Standalone main screen?
The Messages icon is a little-used messaging feature that allows one to communicate with other Odyssey Standalone sites. Messages can be sent within the Odyssey software to and from your PC, but only with other Odyssey Standalone sites, not with ILLiad sites. Most Odyssey libraries are not currently using this feature and not checking to see if messages have come in. You cannot use the Messages icon to send messages out to an email address. If you need to contact another library for a resend or because an Odyssey Sending has failed, you are more likely to receive a response if you call or email the location than if you use the Messages feature. If  appears next to the right of the word Messages under the icon, one message has arrived for you to read. Click the Messages icon to either send or retrieve a message.
How do I set up my custom holdings to reflect Odyssey capable schools as first choice?
To get a combined list of ILLiad and Odyssey Standalone libraries, go to the OCLC Policies Directory, do an advanced search on ‘delivery method’, and look for libraries that lend via “ILLiad – Odyssey”. In the First Search Admin site (newfirstsearch.oclc.org/admin/), copy and paste the list of Odyssey symbols into an Odyssey group. You could create separate groups for Odyssey libraries within your consortium, within your state, free Odyssey libraries, etc.
Info for ILLiad Libraries:
If I already have ILLiad, do I have Odyssey . . . and if so, where is it?
Yes, Odyssey is the component of ILLiad that sends articles to other libraries, and it is also used to grab articles from Ariel into ILLiad. So if you use Ariel and the articles get brought into ILLiad electronic delivery, you are using a facet of Odyssey already and have it on in the Customization Manager. You don’t need to use the free standalone product, you just need to configure and use Odyssey within ILLiad. OCLC provides customer support for ILLiad licensees. OCLC has four staff with great expertise to solve most problems and help get your Odyssey within ILLiad working.
If I am a library using ILLiad, how do I process articles received from Odyssey Standalone sites? In other words, where do they live in my ILLiad system?
If you’ve set up those Libraries as trusted senders, the articles will go from the Lender’s workstation directly to your ILLiad server like any other Odyssey article. Without your intervention, your patron will get email notification that the article is available within minutes after it is scanned and sent from the Lending library. If you don’t have the library set up as trusted, the articles will appear in ILLiad’s electronic delivery processing.
Revised February 2011